Quick Guide
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Student Travel Protection 
Instant
Policy
Flexibility to Change Trip Date
Fast Track Claims & 24x7 Emergency Assistance
Schengen Visa
Approved
Contact Info
- 26/A, Madhu Industrial Estate, P.B Marg, Worli, Mumbai-400013
- +91 8448582205
- customersupport@asego.in
Emergency assistance... when you need it the most
When you 're in trouble, you need a travel emergency assistance provider who's ready to spring into action, anytime and anywhere. That's what you get with Asego, and it's a big part of why we 're trusted by our 20,000+ travel trade clients and association to serve their customers.
Your Guide to Asego Claims Assistance
We hope that your trip goes smoothly. However, if something unexpected happens, Asego will be there to help.
You’ll find all the information you need about claims assistance right here, including a step-by-step guide to making your claim, links to all the supporting documents you’ll need, and advice about claims related to specific events or travel providers.
Claims details and information
How to make a Travel Insurance Claim
Don't worry if something disrupts your trip; we're here to help. It's fast and simple to file a travel insurance claim.
Just follow these four steps:
1
Download & complete the claim form(PDF)
2
Add your supporting documentation.
3
Make a copy for yourself just in case.
4
Submit to claims@asego.in
If you have additional questions about the claims process, or about a specific claim that you've made, please feel free to contact us at +91 8448582205 or email at claims@asego.in
Read more about how to make a claim
In most instances, when you submit a claim you will need to provide one or more supporting documents so that we are able to validate and settle the claim. Find out exactly what you need to submit, based upon the type of claim, and download the necessary claims forms.
Read more about Supporting Documents
If you need assistance
Our emergency assistance hotlines are available 24-hours a day. when you call, please be prepared to provide:
1. A contact number we can call you back on
2. Your membership number
ICICI Lombard General Insurance
USA and Canada(toll free): +1 844 8711200
National toll free number: 1800 102 5721
Email address: icicilombard@falck.com
Or Login to the e-claim link: https://fgaindia.com/FalckMLink/
Aditya Birla Health Insurance
Europe Assistance India Pvt. Ltd.
Toll Free phone number: 18332356787
For USA: 80016122030004
For Greece: 80077773300
Rest of the world : +91 22 6787 2067
Email address: aadityabirla@europ-assistance.in
Care Health Insurance limited
USA and Canada(toll free): +1 8443013135/ +1844301346
Other countries (call back facility): +911244498760
Travel Assistance: travelassistance@careinsurance.com
Policy Servicing & Claim Reimbursement:
customerfirst@careinsurance.com
Fax: +911244006674
IFFCO Tokio General Insurance
IFFCO Tokio General Insurance Company Limited Corporate Office,
IFFCO Tower, Plot No. 3, Sector 29, Gurgaon Policy Servicing Branch, 3rd Floor, IFFCO House, 34, Nehru Place, New Delhi - 110019
Claim Queries (toll-free): 1800-103-5499
Relaince General Insurance limited
6th Floor, Oberoi Commerz, International Business Park, Oberoi Garden City, Off Western Express Highway, Goregaon (East), Mumbai - 400063
Dedicated National Toll-Free Help Line: 18002095522
Contact Number: +91 22 67347843 & +91 22 67347844
Fax: +91 22 67347888
Email: reliance@europ-assistance.in
- Location: 26/A, Madhu Corporate Park,
P.B Marg, Worli, Mumbai-400013 - Contact:+91 84485 82205
- Email:customersupport@asego.in
© Copyright 2025. All Rights Reserved by Asego Global Assistance Private Limited.
DISCLAIMER - Travel Assistance services are provided by Asego Global Assistance Private Limited (“Asego”). Insurance is underwritten by IRDAI-authorized insurers and is a subject matter of solicitation. The information provided does not constitute any binding commitment unless confirmed by an authorized Asego representative. Insurance policies are solicited through Asego Insurance LLP (Registration No. CA0776).